FAQ

Frequently asked questions.

Questions about eligibility, draw fees, repayment terms, and what data we access — answered directly.

FAQ categories

Getting started

  • Start on the Apply page. You'll provide basic business information, then connect your accounting software (QuickBooks, Xero, or FreshBooks) or your business bank account via Plaid. The whole intake process takes about 5 minutes. We review and come back within hours.
  • Intake takes about 5 minutes. Our underwriting engine reviews your data and issues a decision — typically within 4 hours of a complete application. Once you accept a term sheet, funding can happen within 1–2 business days.
  • No hard credit check is required. During identity verification we may run a soft pull (does not affect your credit score). Our underwriting decision is based on your business's revenue and cash flow data — not your personal FICO score.

Eligibility

  • We work with most US small business industries: retail, professional services, manufacturing, logistics, construction, hospitality, healthcare services, and more. We currently do not lend to cannabis businesses, gambling operations, or adult content providers.
  • Currently, we require at least 12 months of operating history. This requirement lets our model build a meaningful cash flow picture. If you're under 12 months, we recommend checking back as you approach that milestone.
  • We connect to QuickBooks Online, Xero, and FreshBooks via read-only API integrations. We also connect to most major US business bank accounts directly via Plaid. If you use different software, contact us — we review additional integrations case-by-case.

Pricing & repayment

  • When you draw from your working capital line, we charge a one-time draw fee — a percentage of the amount drawn. For example, at 2.5%, a $50,000 draw costs $1,250. There are no monthly fees, no origination fees, and no fees for unused capacity. The fee is calculated on what you actually use, not the total line size.
  • Yes. There is no prepayment penalty. Borrowrig charges a one-time draw fee when you take a draw — not a running interest rate. If you repay early, you still pay the draw fee on the amount drawn, but you owe no additional charges for early repayment. Your line remains revolving — once you repay a draw, that capacity is available to draw again.
  • Repayments are set up as weekly ACH from your business bank account. If a payment fails, we contact you immediately. We work with borrowers to address cash flow issues — contact us before a payment date if you're concerned. Repeated missed payments may result in line suspension.

Data & security

  • We access your business accounting data (revenue, expenses, accounts receivable) and business bank transaction history — read-only. We do not access personal accounts, payroll data, or employee records. You can see a full breakdown of what we read during the application process.
  • Banking connections are made via Plaid using read-only access tokens — Plaid never stores your banking credentials, and neither do we. Accounting integrations (QuickBooks, Xero, FreshBooks) use read-only OAuth 2.0 tokens. Data is encrypted in transit (TLS 1.2+) and at rest (AES-256). We do not sell your data to third parties. Our infrastructure is built with SOC 2 security controls in mind. See our Privacy Policy for the full data handling terms.
  • No. We only connect to business accounts and business accounting software. Personal bank accounts and personal spending are not accessible and not part of our underwriting model. Our goal is to evaluate your business — not your personal finances.

Still have questions?

You'll reach a person — not an automated queue. Email us or start an application and we'll follow up directly.